Our values reflect our beliefs that people matter and can do great things when inspired.
Through the years, the Shred Alaska culture has undergone a values-based transformation to help our employees perform without constant supervision. Today, our employees are our core assets, who have helped the organization achieve the highest levels of performance. All our processes—ranging from order management to service delivery—are aligned with meaningful values that are profound to our employees, who believe that they matter, and their actions are important. Our organizational strategy is also aligned with values that are meaningful to our customers.
Reflected in all Levels of Our Operations
Our values are incorporated into the operating procedures, including the day-to-day activities of everyone ranging from the shop floor to executive leadership. Values are tied to metrics, and scorecards show how these metrics have become the most important indicators of performance. Our leadership has a shared vision, based on values and reinforced by rewards. We take pride in our culture, where everyone feels respected and valued.
Our culture is also customer-centric, and each employee understands how much our customers depend on the quality of our services. By creating the right conditions for high performance, the Shred Alaska culture makes our employees thrive and flourish in the resulting environment. Our employees feel valued and pass on the happiness to our customers. Our corporate culture also helps us make high-quality decisions. Our front-line employees, for instance, are empowered with the tools and knowledge to deal with customer queries and issues immediately without having to consult with the manager.
At Shred Alaska, we use a simple values-based performance metrics that makes sense to each organizational stakeholder.A core value of the culture is our commitment to continuous improvement. Our employees realize that we must take advantage of every opportunity to improve the business, which is accomplished by monitoring progress and being responsive to lapses and opportunities. Our employee retention rate is extremely high, which allows for a consistent and professional relationship building with our clients. This commitment to retention provides an impressive snapshot of our employees longevity to the Shred Alaska brand and seeing it grow.
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